Terms
Child Policy
- Children below 5 years are complimentary in parents’ room without extra bed.
- Milk/Food for infant or Children below 5 years chargeable on direct payment at hotel
Baggage Allowances
Ensure to confirm your Baggage Allowance at the time of booking.
General Baggage Allowance on International Flights excluding low cost carrier.
- First Class: 40 kg free baggage allowance per person.
- Business Class: 30 kg free baggage allowance per person.
- Economy Class: 20 kg free baggage allowance per person.
Cancellation Policy
- For whatever reasons, if you want to cancel the booking, make sure to intimate us in writing. We are constrained to levy the following cancellation charges as per the company policy.
Cancellation Charges Per Person
- 30 days or more prior to the departure of the holiday/ tour, taken non-refundable advance will be charged.
- Tickets bought on promotion may be 100 % non changeable and non refundable. The validity of the ticket will be restrictive.
- 30 to 15 days prior to the departure of the holiday/ tour, 50% of the package cost.
- 14 to 07 days prior to the departure of the holiday/ tour 75% of the package cost.
- 07 to 01 days prior to the departure of the holiday/ tour 100% of the package cost.
- In case of no information 100% of the package cost.
Reconfirmations
- We recommend you to confirm your flight with the local airline office at least 72 hours prior to departure. Failure to reconfirm may result in the cancellation of some reservations. For Special request (hotel confirmation, meal and seat preference, special assistance, wheel chair request) are subject to airline confirmation and need to reconfirm from agency at least 72 hours prior to the departure.
Travel Insurance
- We strongly recommend Travel Insurance. The premium is calculated on the number of days you will be away, however it is important that the policy be taken out when the booking is made, to cover any cancellation penalties that may apply from that time. If the insurance is not with us, a charge of $50 will be applicable for any paperwork requested.